Terms of use

Draft — pending review. These terms are not final and may change before they take effect.

These terms cover your use of the SafeSutra app and this website. By using SafeSutra you agree to them. If you don't agree, please don't use the app.

1. What SafeSutra is

SafeSutra is a daily check-in app for families. You tap once a day to tell your family you're safe. If you miss your deadline, your family is notified. An SOS button lets you alert your family in an emergency and share your location with them for up to 30 minutes.

2. SafeSutra is not an emergency service

SafeSutra notifies your family members. It does not contact the police, ambulance, fire service, or any other emergency responder. In an emergency, call 112 or your local emergency number.

Notifications depend on things we don't control, including your phone, its settings, your network, and the services that deliver notifications. Alerts can be delayed or may not arrive. Do not rely on SafeSutra as your only way of getting help or of knowing that someone is safe.

3. Who can use it

SafeSutra is intended for adults. You must be 18 or older to create an account.

4. Your account

• Give accurate information, including a phone number your family can reach you on.
• Keep access to your account secure. You're responsible for what happens under it.
• One person per account.

5. Family groups

• Only invite people you know, and who want to be in your family group.
• Members of your family group can see your name, phone number, check-in status, and, during an SOS, your location and any emergency information you added.
• A family admin can remove members from the group.

6. Acceptable use

Please don't:

• Trigger an SOS when there is no emergency, except to try the feature with your family's knowledge.
• Use SafeSutra to harass, monitor, or pressure anyone.
• Try to access other people's accounts or data, or interfere with how the service works.
• Use SafeSutra for anything unlawful.

7. Emergency and medical information

Any emergency or medical information you add is optional, is added only with your consent, and is shown to your family members during an SOS. You're responsible for keeping it accurate. SafeSutra does not give medical advice.

8. Privacy

Our privacy policy explains what information we collect and how we use it.

9. Availability and changes

We work to keep SafeSutra running, but we can't promise it will always be available or free of errors. We may change, suspend, or stop parts of the service. If we make a significant change to these terms, we'll update this page and the date on it.

10. Ending your use

You can stop using SafeSutra and delete your account at any time. We may suspend or close an account that breaks these terms.

11. Liability

SafeSutra is provided as it is. To the extent the law allows, we are not liable for loss or harm that results from a missed, delayed, or undelivered check-in, alert, or SOS, or from relying on the app in place of emergency services.

12. Governing law

These terms are governed by the laws of India. Courts in Bengaluru, Karnataka have jurisdiction over any dispute.

13. Contact

Questions about these terms: support@safesutra.in. SafeSutra by TBD, Bengaluru, India.